Where there are no Government national or local rules preventing your event from legally happening, we will provide the services as stated, should your event be prevented we will discuss this with you prior to the event.
Our warehouse and office space are adhering to all government guidelines and staff are only present when required and remain socially distant at all times. Our DJs, staff and installation teams remain apart to mitigate the risk of multiple team members catching the coronavirus infection (COVID-19) simultaneously.
Our online management system allows us to work from any location with just a phone or laptop, should we need to work from a remote location we can do so without limitations or restrictions.
We fully support our staff, freelancers, musicians and artists health and well-being, to this end we would welcome and support the following.
Precautions might include, but are not limited to:
In the event that the artist is unable to perform due to unforeseen circumstances, Cadence Entertainment reserves the right to change the artist without prior notice, however, we will endeavour to inform you of this if time permits.
With a roster of more than 50 Artists across a variety of genres and skillsets we are confident that we will always be able to find a replacement in good time. We also have a network of other similar businesses that we can call upon should the need arise.
If we are unable to secure a replacement you will be entitled to a full refund of any monies paid. We will give you as much notice as possible.
Should you or a member of your household test positive for COVID-19 and be told to self isolate for 14 days and your event is within this time period you must follow the current Government advice if you have symptoms of coronavirus infection (COVID-19), however mild, is: do not leave your home for 14 days from when your symptoms started.
Full Government guidance: https://www.gov.uk/coronavirus
In the event of the above, your booking will be postponed at no cost to you, you can move it to any date within 12 months.